Romeoridgee
Honda Dealer Tech.
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- Rob
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Greetings all
Honda has finally updated the most recent fuel pump bullitens to include procedure, parts, and customer notifications.
18-20 Civic Type R: Safety Recall 24-029
18-20 Civic Si: Safety Recall 24-027
18-20 Civic: Safety Recall 24-008
BACKGROUND
On December 18, 2023, American Honda notified NHTSA of its intention to initiate a STOP SALE and safety recall for a certain number of 2018–20 Civic units in order to replace the fuel pump motor manufactured with defective impellers. Due to swelling of the fuel pump motor impeller, the fuel pump may seize and stop working. A defective impeller may cause the fuel pump to become inoperative, which could prevent an engine from functioning as intended. This limitation may cause a loss of motive power or a stall while being driven, increasing the risk of a crash or injury, creating a safety hazard. If this bulletin appears during an iN VIN status inquiry, the vehicle is subject to a safety recall. Any affected vehicles in your dealer inventory are on STOP SALE until further notice. Refrain from calling Tech Line for updates.
CUSTOMER NOTIFICATION
Owners of the affected vehicles will be sent a notification of this campaign. They will be informed that due to a limited supply of parts (at this time) Honda is prioritizing the repair of customer vehicles experiencing symptoms related to this recall. When adequate replacement parts become available, Honda will send a follow-up letter to customers instructing them to schedule an appointment for all vehicles affected by this recall. If a customer experiences the known symptoms associated with this safety recall (see CORRECTIVE ACTION), they are instructed to contact their local Honda dealer for the repair. For any questions or concerns customers may have, you may have them contact American Honda Customer Support & Campaign Center at 1-888-234-2138. The following suggested text should be included on any repair order for an already sold affected vehicle that comes in for service. This information should be printed out completely any time service is conducted on an affected vehicle, and the recall repair has not yet been completed. Depending on parts availability, the normal procedures under SOM 7.2.1 will apply for this recall.
Suggested Verbiage to be Included on the Repair Order Customer was advised that: The vehicle is subject to a recall affecting the fuel pump motor. The parts necessary to complete the recall repair are currently limited. Vehicles with eligible VINs and the following symptoms: difficulty starting, engine hesitation while driving, and/or an illuminated check engine light displayed with DTC P0087, are eligible for immediate repair. Once parts repair kits are available, if the vehicle has not been repaired, the registered owner of the vehicle will receive a notice to bring the vehicle in for a replacement of the components, regardless of symptom.
IMPORTANT NOTICE
Vehicles that are both shown as an eligible VIN and experiencing the following symptoms will be prioritized for repair: difficulty starting, engine hesitation while driving, and/or an illuminated check engine light displayed with DTC P0087 (Fuel Rail Pressure Too Low) stored.
CORRECTIVE ACTION
Replace the fuel pump motor. NOTE: If the vehicle has any of the symptoms listed in BACKGROUND, you must apply this bulletin before attempting any other repairs. If the symptoms remain after the recall repair is complete, only attempt further repairs (such as replacing the high-pressure fuel pump) after authorized troubleshooting.
You can call or visit your local Honda dealer to check to see if your vehicle is affected if you have not yet received the notification.
Anyone can message me for any questions, I will be glad to help.
Honda has finally updated the most recent fuel pump bullitens to include procedure, parts, and customer notifications.
18-20 Civic Type R: Safety Recall 24-029
18-20 Civic Si: Safety Recall 24-027
18-20 Civic: Safety Recall 24-008
BACKGROUND
On December 18, 2023, American Honda notified NHTSA of its intention to initiate a STOP SALE and safety recall for a certain number of 2018–20 Civic units in order to replace the fuel pump motor manufactured with defective impellers. Due to swelling of the fuel pump motor impeller, the fuel pump may seize and stop working. A defective impeller may cause the fuel pump to become inoperative, which could prevent an engine from functioning as intended. This limitation may cause a loss of motive power or a stall while being driven, increasing the risk of a crash or injury, creating a safety hazard. If this bulletin appears during an iN VIN status inquiry, the vehicle is subject to a safety recall. Any affected vehicles in your dealer inventory are on STOP SALE until further notice. Refrain from calling Tech Line for updates.
CUSTOMER NOTIFICATION
Owners of the affected vehicles will be sent a notification of this campaign. They will be informed that due to a limited supply of parts (at this time) Honda is prioritizing the repair of customer vehicles experiencing symptoms related to this recall. When adequate replacement parts become available, Honda will send a follow-up letter to customers instructing them to schedule an appointment for all vehicles affected by this recall. If a customer experiences the known symptoms associated with this safety recall (see CORRECTIVE ACTION), they are instructed to contact their local Honda dealer for the repair. For any questions or concerns customers may have, you may have them contact American Honda Customer Support & Campaign Center at 1-888-234-2138. The following suggested text should be included on any repair order for an already sold affected vehicle that comes in for service. This information should be printed out completely any time service is conducted on an affected vehicle, and the recall repair has not yet been completed. Depending on parts availability, the normal procedures under SOM 7.2.1 will apply for this recall.
Suggested Verbiage to be Included on the Repair Order Customer was advised that: The vehicle is subject to a recall affecting the fuel pump motor. The parts necessary to complete the recall repair are currently limited. Vehicles with eligible VINs and the following symptoms: difficulty starting, engine hesitation while driving, and/or an illuminated check engine light displayed with DTC P0087, are eligible for immediate repair. Once parts repair kits are available, if the vehicle has not been repaired, the registered owner of the vehicle will receive a notice to bring the vehicle in for a replacement of the components, regardless of symptom.
IMPORTANT NOTICE
Vehicles that are both shown as an eligible VIN and experiencing the following symptoms will be prioritized for repair: difficulty starting, engine hesitation while driving, and/or an illuminated check engine light displayed with DTC P0087 (Fuel Rail Pressure Too Low) stored.
CORRECTIVE ACTION
Replace the fuel pump motor. NOTE: If the vehicle has any of the symptoms listed in BACKGROUND, you must apply this bulletin before attempting any other repairs. If the symptoms remain after the recall repair is complete, only attempt further repairs (such as replacing the high-pressure fuel pump) after authorized troubleshooting.
You can call or visit your local Honda dealer to check to see if your vehicle is affected if you have not yet received the notification.
Anyone can message me for any questions, I will be glad to help.
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